A Better Concept
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ABC (A Better Concept) was born in 1995 when Alan Barner decided that there had to be a better way to operate a delivery company. From a driver in the early 80’s, to the Vice President of a major Kansas City courier,
Alan worked and learned all aspects of the transportation industry. His candor about the business is both surprising and revealing. “It’s a pretty dishonest business for the most part” says Alan. “Most companies lie to everybody, the drivers and the customers alike. I won’t tolerate it for a minute. The customers deserve a straight answer even if it isn’t what they want to hear. The drivers need to know that they can trust you and then you can build a solid core with little to no turnover. That is the key to our success. I have the same drivers I started with in 1995 and they work virtually error free. Experience in this business is paramount to success.” It is exactly this no nonsense approach that embodies the “Better Concept”. Our pledge to you is very simple. We will provide you with DEPENDABLE service with no hidden charges and HONEST drivers who will represent you in the way you would represent yourself. We understand, better than most, that the delivery business is a service. Service is what we sell. Service is all we have to sell. Try ABC and see what a difference there really can be in a delivery company.
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